Resume

Owner & President ♦ Consumer Litigation Consulting ♦ Clearwater, FL

05/2016 - Present

Serve as Litigation Support Supervisor for one of the largest consumer law firms in the U.S.

• Strategize with and provide litigation support services to law firms representing consumers for claims under federal and state consumer protection statutes. 
• Review and provide opinion regarding strategy and industry practices in over 500 claims. 
• Research claims, and draft pleadings, discovery, motions, and briefs. 
• Retained as expert witness in Tyner v. Probasco Law, PA, No. 20-cv-02632-EFM (D. Kansas); and prepared expert report. 

Served as Director of Litigation Management for Credit Control, LLC ♦ 05/2016 – 02/2021

• Managed all corporate, employment, and debt defense litigation of company. 
• Sole decision-maker with power of attorney pertaining to defense strategy and settlement in nearly 700 legal claims. 
• Achieved a reduction of overall litigation expenditures in excess of seven figures per year, reducing company’s litigation expenditures as a percentage of revenue from 5.0% to 0.7% over five years. 
• Managed litigation utilizing a three-pronged approach – business, financial, and legal analysis.
• Maintained a near perfect track record with defense of claims with only one adverse decision.
• Negotiated individual and class settlements achieving unmatched results within the asset recovery space. 
• Served as corporate representative for company at settlement conferences and mediations in federal and state courts. 
• Attended conferences, hearings, and oral arguments in federal and state courts. 
• Developed processes and best practices to monitor and track legal claims. 
• Performed root cause analysis and engaged with departments across company regarding remedial action, which included, establishing, implementing, revising, or updating policies and procedures, training or retraining, and auditing. 
• Developed attorney network across all jurisdictions, reviewed attorney billing, and evaluated attorney performance. 
• Researched legal claims, and drafted legal pleadings, discovery, motions, and briefs. 
• Held strategy sessions with attorneys and assisted with deposition preparation, including mock depositions. 
• Regularly analyzed litigation data and trends, in order to identify areas of improvement and foresee new legal theories. 
• Attended and participated in weekly meetings with senior executive team and management. 
• Prepared and presented comprehensive PowerPoint presentation for annual executive team meetings. 
• Devised and managed company’s annual litigation budget, and engaged with its outside auditors.  
• Engaged with vendors and negotiated favorable contract terms. 
• Negotiated six-figure business insurance premiums, reducing company’s premiums by 40% in 2020. 
• Consulted regarding best business practices, to ensure compliance with federal, state, and local regulations. 
• Worked closely with the chief compliance officer to establish, review, and update policies and procedures.  
• Oversaw response and production to civil investigation demands and assisted with responses to regulatory complaints. 
• Spearheaded a collection letter project, which provided significantly improved controls over collection letter creation, updates, and adherence to laws and regulations. 
• Created collection letter templates and regularly reviewed collection letter templates to identify errors or improvements. 

Corporate Clients ♦ 05/2016 – 12/2020

• Managed litigation utilizing a three-pronged approach – business, financial, and legal analysis. 
• Engaged with attorneys, provided strategy regarding defense, and negotiated settlements. 
• Researched legal claims, and drafted legal pleadings, discovery, motions, and briefs.

Served as Director of Litigation Management for JH Capital Group ♦ 05/2016 – 08/2018

• Managed the company’s debt defense litigation. 
• Sole decision-maker with power of attorney pertaining to defense strategy and settlement in over 200 legal claims. 
• Managed litigation utilizing a three-pronged approach – business, financial, and legal analysis. 
• Developed processes and best practices to monitor and track legal claims, as well as perform root cause analysis. 
• Engaged with departments across company regarding remedial action, which included, but was not limited to, establishing, implementing, revising, or updating policies and procedures, training or retraining, and auditing. 
• Developed attorney network across all jurisdictions, reviewed attorney billing, and evaluated attorney performance. 
• Researched legal claims, and drafted legal pleadings, motions, discovery, and briefs. 
• Assisted with deposition and trial preparation, and attended the same. 
• Held regular strategy sessions with attorneys and experts, including mock depositions. 
• Served as corporate representative for settlement conferences and mediations in federal and state courts. 
• Attended conferences, hearings, and oral arguments in federal and state courts throughout the United States. 
• Negotiated settlements achieving unmatched results within the asset recovery space. 
• Regularly analyzed litigation data and trends, in order to identify areas of improvement and foresee new legal theories. 
• Attended and participated in weekly meetings with general counsel and legal team. 
• Prepared and presented comprehensive PowerPoint presentation for annual executive team meetings.  
• Consulted regarding best business practices, to ensure compliance with federal, state, and local regulations. 
• Worked closely with the compliance team to establish policies and procedures, and respond to regulatory inquiries. 
• Worked with the general and corporate counsel to establish, implement, update, and revise written policies and procedures, which provided guidance and standards to company’s collection agency network. 
• Evaluated company’s collection legal stream strategy to increase recovery results and ensure regulatory compliance.

Founder & CEO ♦ Fintech ♦ Clearwater, FL

07/2019 - 11/2021

• Conceived idea, researched market viability, created design concept, and oversaw design of wireframes.
• Held weekly meetings with developers and oversaw the MVP development in iOS.
• Prepared comprehensive investor deck and pro forma financials, and engaged with angel investors and early-stage venture capital firms.

Director of Operations ♦ Specialty Finance ♦ St. Louis, MO

10/2016 - 03/2017

• Served as Director of Operations during a transitionary period, simultaneously managing litigation for the company. 
• Oversaw daily operations of St. Louis, MO office, including over 20 employees and managers. 
• Analyzed, developed, and executed a strategy within Client Services, generating savings of six-figures per annum.  
• Implemented operational standards and efficiencies, reducing error rate and increasing overall productivity results. 

Litigation Manager ♦ Law Firm ♦ St. Louis, MO

03/2015 - 04/2016 

• Developed processes to improve internal controls for case management and client communications.
• Regularly mediated between the firm's partners regarding business differences and firm's vision. 
• Managed docket of over 100 legal claims for individual and corporate clients.
• Researched complex legal issues, including personal injury, shareholder oppression, fraudulent transfers, conversion, breach of contract, legal malpractice, as well as claims under federal statutes, including, the FDCPA, FCRA, and TCPA. 
• Drafted legal pleadings, discovery, motions, and briefs. 
• Assisted with deposition and trial preparation, and attended the same.
• Negotiated settlements for individual and corporate clients. 
• Assisted with new business development and referred numerous clients to firm, including the firm's largest client, which the firm ultimately represented through trial.  
• Devised vision for firm into new markets, conceived dba name, and oversaw development of website.

Founder, CEO & CCO ♦ Registered Investment Adviser ♦ Chesterfield, MO

12/2011 - 06/2014

• Monetized firm through a sale in February 2014 - assisted with the transition through 06/30/14.
• Led business development strategy which contributed to over a 300% increase in assets under management.
• Devised investment methodology and newsletters – providing commentary on economic and market conditions.
• In late 2013, one of the few market professionals forecasting for U.S. Treasury Bond yields to decline significantly.
• Managed discretionary portfolios for high-net-worth family trusts, C-level executives, and institutions.
• Established and implements policies and procedures to ensure adherence to securities laws, and provided training and oversight regarding the same.
• Licensed Series 65 - Investment Adviser.

Branch Manager (hybrid office w/Greiner Joseph) ♦ Investment Bank ♦ Chesterfield, MO

06/2010 - 02/2014

• Oversaw day-to-day activity of branch to enforced firm and regulatory procedures.
• Managed over 100 accounts for individual clients, advising regarding stocks, bonds, mutual funds, and annuities.
• Licensed FINRA Series 7 - General Securities Representative, 9 & 10 - Securities Sales Supervisor, 24 - General Securities Principal, and 63 - Securities Agent, as well as licensed for life insurance and annuities.

Managing Director ♦ Registered Investment Adviser ♦ St. Louis, MO

06/2010 - 12/2011 

• Led business development which contributed to tens of millions of dollars of new assets for firm’s portfolio models.
• Assisted with analyzing client portfolios and provided technical analysis to CIO.
• Developed marketing literature and periodic financial newsletters – commentary on economic and market conditions.

Owner-Branch Offices ♦ Independent Broker Dealer/RIA ♦ St. Louis, MO; Canfield, OH; & Jericho, NY

05/2004 - 06/2010

• Oversaw day-to-day activity of multiple branch offices in 3 different states.
• Conducted periodic audits of other branch offices of company to ensure adherence to firm’s policies and procedures, as well as mitigate risks.
• 90% client retention after acquisition of a book of business.

President ♦ Broker Dealer ♦ Hauppauge, NY

08/2003 - 05/2004

• Recruited to evaluate financial and operational condition of firm, while managing P&L and sales team.
• Performed forensic analysis of financial operations and regulatory inquiries.
• Engaged with industry regulators pertaining to inquires and net capital requirements.
• Formulated and implemented a successful exit strategy to limit financial liability for owners and investors.

Senior Vice President & Branch Manager ♦ International Investment Bank & NYSE Member ♦ Woodbury, NY

01/1992 - 08/2002

• Collaborated with compliance to ensure proper adherence to regulatory rules of branch activity for 150 brokers.
• Held regular meetings with over 150 producing brokers for business development and ongoing compliance/training.
• Led the highest producing team while managing portfolios for families, C-level executives, and retirement plans. 
• Promoted 5 times over 7 years from Operations Clerk to Senior Vice President.
• Attained top producer status in 1997-2000, first broker to produce over $1M/yr., and first to transact $1M trade.